Thank you for shopping with Skypace.in ! We are committed to delivering your order quickly and reliably. Please read our Shipping Policy carefully to understand the details about our shipping methods, costs, and processing times.
1. Processing Time
All orders are processed within [1-3 business days]. Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, processing may be delayed by a few additional days. We will notify you of any significant delays.
Custom or personalized items may have longer processing times; check product descriptions for details.
2. Shipping Rates and Delivery Estimates
Shipping costs are calculated at checkout based on your location and the shipping option you select.
We offer the following shipping options:
Standard Shipping: Estimated delivery within [5-7 business days] after processing.
Expedited Shipping: Estimated delivery within [2-4 business days] after processing.
Overnight Shipping: For orders placed by [Time, e.g., 12 PM], delivery is expected on the next business day.
Free Shipping: We offer free standard shipping on orders over 1999 within India only.
Note: Delivery times are estimates and not guaranteed. Delays may occur due to factors outside our control, such as weather, carrier delays, or customs processing for international orders.
3. Shipping Destinations
We currently ship all over India .
4. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number to monitor your shipment’s progress. Please allow up to [24-48 hours] for tracking information to update.
5. Undeliverable or Returned Packages
If a package is returned to us due to an incorrect or incomplete address provided by the customer, refusal to pay duties, or failure to claim the package, the customer is responsible for any additional shipping costs to reship the order.
6. Damaged or Lost Packages
We are not liable for lost or damaged packages once they are in the carrier’s possession. However, we will do our best to assist you in locating or filing a claim with the carrier if your package is lost or damaged.
Please contact us at info@skypace.in within 7 days of receiving a damaged item, and provide your order number and photos of the damaged package and items.
7. Changes to Shipping Address
To change your shipping address after placing an order, please contact us at info@skypace.in within 24 hours of order placement. We will do our best to accommodate your request, but we cannot guarantee changes once the order has been processed.
8. Contact Us
For any questions regarding shipping, please reach out to our Customer Service team at info@skypace.in or +91 6900993447.
