Privacy Policy

Privacy Policy

At SKYPACE we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit our website www.skypace.in and make purchases.

1. Information We Collect

We may collect the following types of information from you:

• Personal Information: When you place an order, register an account, or sign up for our newsletter, we may collect personal information such as your name, email address, mailing address, phone number, and payment information.
• Automatically Collected Information: We may collect information about your device and browsing activity, including your IP address, browser type, device type, and pages visited on our site. This data is gathered through cookies, web beacons, and similar tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Orders: To fulfill your orders, process payments, arrange shipping, and provide order-related customer service.
• To Improve Our Services: To understand how customers use our website and make improvements to enhance user experience.
• To Communicate with You: To send order confirmations, updates, marketing emails, and promotional offers (you can unsubscribe from marketing emails at any time).
• To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
• Fraud Prevention and Security: To detect and prevent fraudulent transactions and secure your personal information.
• Marketing: With your consent, to send promotional emails, special offers, and updates about new products. You can opt-out of marketing communications at any time.

3. How We Protect Your Information

We implement a variety of security measures to safeguard your personal information, including:

• Encryption: We use Secure Socket Layer (SSL) encryption to protect sensitive information, such as credit card details, during transmission.
• Secure Payment Processing: All payments are processed through trusted third-party payment gateways that comply with industry security standards.
• Access Controls: Only authorized personnel have access to your personal data.

While we take reasonable precautions to protect your information, please be aware that no method of online transmission is 100% secure. We cannot guarantee absolute security, but we remain committed to safeguarding your data.

4. Sharing Your Information

We may share your information with third parties in the following situations:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and providing customer support.
• Business Transfers: If we undergo a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
• Legal Requirements: We may disclose your information if required by law, regulation, or legal process to protect our rights, property, or safety.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze website usage, and assist with marketing. You can adjust your browser settings to refuse cookies, but some website features may not function correctly as a result. 

       1. Types of Cookies We Use

We use several types of cookies on our website to enhance your experience:

• Essential Cookies:
  These cookies are required for the basic functionality of the website, such as enabling secure login, processing transactions, and managing your shopping cart. Without these cookies, our website would not function properly.

• Performance Cookies:
  These cookies help us understand how visitors use our website by tracking actions such as pages visited, time spent on the site, and which links are clicked. The information collected is aggregated and used to improve the performance of our website.

• Functionality Cookies:
  These cookies allow us to remember your preferences (such as language, region, and login details) so you don’t have to re-enter them every time you visit. They make your experience more personalized and user-friendly.

• Targeting/Advertising Cookies:
  These cookies are used to deliver targeted advertisements based on your browsing behavior. They track your activities across different websites and are typically placed by third-party advertisers and networks. These cookies help us serve relevant ads and promotions that are tailored to your interests.

• Social Media Cookies:
  These cookies are used to integrate social media features such as “Like” buttons, sharing options, or video embeds. They allow you to interact with social platforms like Facebook, Twitter, or Instagram directly from our website.

   2. How We Use Cookies

We use cookies for various purposes, including:

• To Improve User Experience:
  Cookies help us offer a smoother shopping experience by remembering your preferences, login information, and items in your cart.

• To Track Website Analytics:
  Performance cookies allow us to gather data on how visitors interact with our website, which helps us analyze and improve the site’s performance and usability.

• To Personalize Content:
  We use cookies to tailor the content, products, and offers shown to you based on your browsing history and preferences.

• To Serve Relevant Advertising:
  Advertising cookies enable us to serve you ads that are more relevant to your interests, both on our website and on other websites you visit.

   3. Third-Party Cookies and Tracking Technologies

We may allow third-party service providers (such as Google Analytics, Facebook, or advertising networks) to place cookies on your device. These third parties may use their cookies to:

• Collect and analyze anonymous data to help us improve our website.
• Serve personalized ads to you across other websites and platforms.

These third-party cookies are governed by the privacy policies of those respective companies. We encourage you to review the privacy policies of any third-party sites you interact with.

   4. Managing Cookies and Tracking Preferences

You have control over how cookies are used on your device. Here’s how you can manage your cookie preferences:

• Browser Settings:
  Most web browsers allow you to control cookies through the browser’s settings. You can set your browser to accept or reject cookies, delete existing cookies, or notify you when a cookie is being placed on your device. Please note that blocking cookies may impact the functionality of some parts of our website (such as the shopping cart or checkout process).

• Opt-Out of Advertising Cookies:
  If you wish to opt out of targeted advertising, you can visit the following websites to manage your preferences:

  • Network Advertising Initiative (NAI)
  • Digital Advertising Alliance (DAA)
  • Your Online Choices (for users in the EU)

• Cookie Consent Banner:
  When you first visit our site, you may see a cookie consent banner. By clicking “Accept,” you consent to our use of cookies. You can manage or revoke your consent at any time by adjusting your cookie settings.

6. How to Disable Cookies

If you wish to disable cookies, you can change your browser settings to block or delete them. However, please note that disabling certain cookies may limit the functionality of our website, including the ability to add items to your cart or complete a purchase.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our business practices. Any updates will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are using cookies.

8. Security of Your Information

We use reasonable security measures, including encryption and secure servers, to protect your information. However, no data transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

9. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access and Correction: You can request access to or correction of your personal information.
• Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out of Marketing: You may opt-out of receiving promotional emails by following the unsubscribe link in our emails.
• Data Portability: You may request a copy of your personal information in a machine-readable format.

To exercise your rights, please contact us at info@skypace.in .

10. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any site you visit.

11. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will promptly delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with the new effective date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

SKYPACE
info@skypace.in
+91 6900993447